Terms of service
Last updated: September 28, 2026
OVERVIEW
LEDStrips8 is operated by Shenzhen Jiasi Optoelectronics Co., Ltd. ("LEDStrips8", "we", "us", or "our"). HUAKE LIMITED, Hong Kong, may provide international commercial, payment, Shopify, and related operational support where applicable.
These Terms of Service ("Terms") govern your access to and use of LEDStrips8.com, including all information, content, features, tools, products, and services made available through the website (collectively, the "Services").
By visiting our website, creating an account, submitting an inquiry, placing an order, or otherwise using the Services, you agree to be bound by these Terms and by any additional policies referenced on the website, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
1. Online Store Terms
You must be of legal age in your jurisdiction to use the Services independently, or use the Services with the permission and supervision required by applicable law.
You may not use our website, products, or Services for unlawful, fraudulent, unauthorized, or abusive purposes, or in any way that violates applicable law or the rights of others.
You must not introduce viruses, malicious code, automated attacks, or other technologies intended to interfere with the operation or security of the Services.
2. General Conditions
We reserve the right to refuse or restrict service, cancel orders, or limit access where reasonably necessary for fraud prevention, legal compliance, security, product availability, sanctions compliance, or other legitimate business reasons.
You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any part of the Services without our prior written permission, except where permitted by applicable law.
3. Accuracy of Information
We make reasonable efforts to provide accurate product information, specifications, pricing, images, availability, and other content. However, information may occasionally contain errors, omissions, or outdated material.
Product specifications, dimensions, appearance, packaging, technical parameters, or accessories may change as products are improved or updated. Where a specification is important to your application, please contact us before ordering.
4. Products, Pricing, and Availability
Product prices, specifications, availability, promotions, and service terms may change without prior notice.
We may limit quantities, discontinue products, or refuse orders where inventory, compliance, logistics, pricing errors, or other reasonable circumstances require us to do so.
Website images are provided for reference. Actual product color, finish, size perception, or appearance may vary depending on production batches, displays, photography, or lighting conditions.
5. Orders
Placing an order does not necessarily constitute final acceptance by us. We may review orders before confirmation or fulfillment.
We may cancel or adjust an order if there is a pricing error, stock shortage, payment issue, suspected fraud, compliance issue, shipping restriction, or other reasonable basis.
If an order is cancelled after payment has been successfully received, any applicable refund will be handled in accordance with our Refund & Return Policy and the rules of the relevant payment provider.
6. Billing and Payment Information
You agree to provide accurate and complete billing, shipping, contact, and payment information and to update such information where necessary.
Payments may be processed through Shopify Payments, PayPal, or other payment service providers made available through the website. Certain international commercial and payment services may be supported by HUAKE LIMITED.
Payment providers may apply their own verification, fraud prevention, authorization, currency conversion, settlement, or other procedures.
7. Shipping and Delivery
Shipping methods, estimated delivery times, customs responsibilities, duties, taxes, and other shipping terms are described in our Shipping Policy.
Delivery times are estimates unless specifically agreed otherwise in writing. Delays caused by carriers, customs, weather, public events, incorrect addresses, or other circumstances outside our reasonable control may occur.
8. Returns, Refunds, and Exchanges
Returns, refunds, exchanges, damaged products, and defective products are governed by our Refund & Return Policy.
Most eligible products may be returned within 60 days after delivery, subject to the conditions and exclusions stated in that policy.
9. Product Selection, Compatibility, and Installation
Customers are responsible for reviewing product specifications and confirming that a product is suitable for their intended application before purchase and installation.
LED lighting systems may involve compatibility requirements relating to voltage, current, wattage, power supplies, controllers, dimmers, connectors, wiring, installation environment, waterproof rating, heat dissipation, and other technical factors.
Where professional installation is appropriate, products should be installed by a suitably qualified person and in accordance with applicable electrical, safety, and building requirements.
We are not responsible for damage caused by incorrect installation, incompatible components, improper wiring, overloading, unauthorized modification, misuse, or operation outside the stated product specifications, except where liability cannot lawfully be excluded.
10. Customized and Project Products
Certain products may be customized, cut, configured, manufactured, or supplied according to customer requirements.
Customers are responsible for reviewing and approving relevant specifications, drawings, quantities, dimensions, electrical parameters, colors, or other project requirements before production where applicable.
Customized or made-to-order products may be subject to special cancellation and return restrictions as described in our Refund & Return Policy or separately agreed in writing.
11. Business, Wholesale, and Project Orders
Wholesale, project, customized, large-volume, or other B2B orders may be subject to separate commercial terms stated in a quotation, proforma invoice, purchase order, contract, or other written agreement.
Where separate written terms have been agreed, those terms will take precedence over these general Terms to the extent of any inconsistency, subject to applicable law.
12. Optional Tools and Third-Party Services
We may provide access to third-party tools, applications, payment services, logistics services, or other services that we do not directly control.
Such third-party services may be subject to their own terms, privacy policies, fees, and conditions. Your use of them may be governed by those third-party terms.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, security, availability, or privacy practices of third-party websites.
You should review the applicable terms and policies of third-party services before entering into a transaction with them.
14. User Content, Reviews, and Feedback
If you submit product reviews, suggestions, comments, photographs, feedback, or other content to us, you confirm that you have the right to provide such content and that it does not violate applicable law or third-party rights.
To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display such content for business, customer service, marketing, product improvement, and website operation purposes.
15. Intellectual Property
Unless otherwise stated, website content including text, graphics, product information, photographs, logos, design elements, and other materials is owned by or licensed to us and is protected by applicable intellectual property laws.
Nothing in these Terms grants you ownership of our intellectual property or that of our licensors.
16. Personal Information
Our collection, use, processing, and disclosure of personal information is governed by our Privacy Policy.
17. Errors, Inaccuracies, and Omissions
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other website content.
Where an error materially affects an order, we may contact you to confirm revised terms or cancel and refund the affected order where appropriate.
18. Prohibited Uses
You may not use the website or Services to:
- Violate applicable law or regulation.
- Infringe intellectual property or other rights.
- Submit false, fraudulent, abusive, or misleading information.
- Harass, threaten, discriminate against, or harm others.
- Transmit malware or malicious code.
- Attempt unauthorized access to the website or related systems.
- Interfere with website security, performance, or functionality.
- Use automated methods to misuse, scrape, or disrupt the Services in violation of applicable law or these Terms.
19. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and Services are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded.
20. Limitation of Liability
To the maximum extent permitted by applicable law, Shenzhen Jiasi Optoelectronics Co., Ltd., HUAKE LIMITED, and their respective affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of the Services or products where such liability may lawfully be limited.
This limitation does not apply where liability cannot be excluded or limited under applicable law.
21. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shenzhen Jiasi Optoelectronics Co., Ltd., HUAKE LIMITED, and their affiliates from claims, losses, liabilities, or expenses arising from your unlawful use of the Services, your breach of these Terms, or your violation of third-party rights.
22. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
23. Termination
These Terms remain effective while you use the Services. We may suspend or terminate access where reasonably necessary because of a material breach, unlawful activity, fraud, abuse, or security risk.
Provisions that by their nature should survive termination will continue to apply after termination.
24. Entire Agreement
These Terms, together with the policies and other terms published on the website, constitute the agreement governing your use of the Services, except where separate written commercial terms apply.
25. Governing Law
These Terms are governed by the laws of the People's Republic of China, without prejudice to any mandatory consumer protection rights or other rights that apply to you under the laws of your place of residence.
26. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or operational arrangements.
The current version will be posted on this website with an updated revision date.
27. Contact Information
Questions about these Terms may be sent to:
LEDStrips8
Operating Entity: Shenzhen Jiasi Optoelectronics Co., Ltd.
Email: info@ledstrips8.com
Phone: +86-132-6619-1286
Address:
5/F, Building 1, Sanwei Chaxi Industrial Zone,
Sanwei Community, Hangcheng Street,
Bao'an District, Shenzhen, Guangdong, China