Privacy policy

Last updated: September 28, 2026

LEDStrips8 is operated by Shenzhen Jiasi Optoelectronics Co., Ltd. ("LEDStrips8", "we", "us", or "our"). HUAKE LIMITED, Hong Kong, provides international commercial, payment, and Shopify-related support where applicable.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase from, or otherwise interact with LEDStrips8.com and our related services (collectively, the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

1. Personal Information We Collect

"Personal information" means information that identifies you or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact information: name, billing address, shipping address, phone number, and email address.
  • Payment and financial information: payment method, payment confirmation, transaction details, and information necessary to process payments.
  • Account information: username, password, preferences, settings, and related account details.
  • Order and transaction information: products viewed, added to cart, purchased, returned, exchanged, or cancelled.
  • Communications: information you provide when contacting us for customer service, product inquiries, order support, or other purposes.
  • Device and technical information: IP address, browser type, device information, network connection, cookies, and similar identifiers.
  • Usage information: information about how you use, browse, and interact with our website and Services.

2. How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or otherwise provide information.
  • Automatically when you use our website, including through cookies and similar technologies.
  • From Shopify and other service providers that support our ecommerce operations.
  • From payment processors, logistics providers, marketing partners, and other third parties where permitted by law.

3. How We Use Personal Information

We may use your personal information to:

  • Process and fulfill orders.
  • Process payments, refunds, returns, and exchanges.
  • Arrange shipping, delivery, customs, and order tracking.
  • Provide customer service and technical support.
  • Maintain and manage customer accounts.
  • Improve our website, products, and customer experience.
  • Personalize product recommendations and website content.
  • Send service-related notifications and communications.
  • Send marketing or promotional communications where permitted.
  • Prevent fraud, misuse, security threats, and other illegal activity.
  • Comply with legal, tax, regulatory, and contractual obligations.
  • Protect our rights, property, customers, and business operations.

4. Payments

Payments may be processed through Shopify Payments, PayPal, or other payment service providers available on our website.

Payment information may be processed directly by these providers, and we may not directly receive or store full payment card details. Payment providers process your information according to their own privacy policies and legal obligations.

HUAKE LIMITED may provide international payment and commercial support in connection with certain transactions and payment services used by LEDStrips8.

5. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services, including:

  • Shopify, which hosts and supports our ecommerce platform.
  • Payment processors, including Shopify Payments, PayPal, and other payment service providers.
  • Shipping and logistics providers for order fulfillment, customs clearance, tracking, and delivery.
  • IT, cloud, analytics, and security providers that support our website and business systems.
  • Marketing and advertising partners where permitted by law.
  • Affiliated companies and business partners, including HUAKE LIMITED, where necessary for international commercial, payment, fulfillment, or operational support.
  • Government agencies, regulators, courts, law enforcement, or other parties where disclosure is required by law.

6. Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve its ecommerce platform and related services.

Information submitted through our website may be transmitted to and processed by Shopify and other service providers in countries other than the country where you reside.

Shopify may also process information independently for certain platform, security, analytics, personalization, or advertising functions. In those circumstances, Shopify may act as an independent data controller under applicable privacy laws.

For more information about Shopify's privacy practices, please refer to Shopify's Consumer Privacy Policy and Privacy Portal.

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, prevent fraud, and support advertising and marketing activities.

Depending on your location, you may be able to manage certain cookie preferences through the privacy or cookie controls available on our website or through your browser settings.

8. Marketing and Advertising

Where permitted by law, we may use personal information to send promotional communications and to provide or support personalized advertising.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails. You may still receive non-promotional communications related to your account, orders, transactions, or customer service requests.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, payment providers, or other online services.

We are not responsible for the privacy, security, accuracy, or practices of third-party services. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction, and we do not knowingly collect personal information from children where prohibited by law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Maintain customer accounts.
  • Fulfill orders and provide customer support.
  • Meet legal, tax, accounting, and regulatory requirements.
  • Resolve disputes and enforce agreements.
  • Prevent fraud and protect our business.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of personal information.
  • The right to request a portable copy of certain personal information.
  • The right to object to or restrict certain processing.
  • The right to withdraw consent where processing is based on consent.
  • The right to opt out of certain targeted advertising, sale, or sharing where applicable.

These rights are not absolute and may be subject to exceptions under applicable law. We may need to verify your identity before processing certain requests.

14. European Economic Area and United Kingdom

If you reside in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including rights to object to processing, request restriction of processing, or withdraw consent.

You may also have the right to lodge a complaint with your local data protection authority.

15. International Data Transfers

Because we operate internationally and use service providers such as Shopify, payment processors, logistics providers, and cloud service providers, personal information may be transferred to, stored in, or processed in countries other than the country where you live.

Where required by applicable law, we rely on recognized legal mechanisms for international data transfers, including contractual safeguards or other approved transfer mechanisms.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or privacy practices.

The updated version will be posted on this website with a revised "Last updated" date.

17. Data Controller

For purposes of applicable data protection laws, the primary operator and data controller of LEDStrips8 is:

Shenzhen Jiasi Optoelectronics Co., Ltd.

HUAKE LIMITED, Hong Kong, may act as an affiliated commercial, payment, or service support entity where applicable, but is not identified as the primary data controller of LEDStrips8 under this Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

LEDStrips8
Operating Entity: Shenzhen Jiasi Optoelectronics Co., Ltd.
Email: info@ledstrips8.com
Phone: +86-132-6619-1286

Address:
5/F, Building 1, Sanwei Chaxi Industrial Zone,
Sanwei Community, Hangcheng Street,
Bao'an District, Shenzhen, Guangdong, China